FAQ

What is Shumall?

There are a range of tasks available on Shumall from tasks around the home like deliveries, cleaning, gardening and handyman work to tasks for businesses like office admin, promotional work or computer & IT support. There also a range of creative tasks like photography, graphic design and website & blog support which can help you earn money online.

How do I get paid?

You can start working on the task knowing that your payment for the task has been secured with Shumall Pay from the Poster. When you complete the task and request payment, the Poster will be notified to release the task payment. This is then securely transferred to your nominated bank account.

Shumall automatically deducts a service fee when the payment is released to include variable transactional and insurance costs and also ongoing maintenance costs to continuously improve and develop the Shumall platform, maximising your opportunity to earn more.

Who will I be working with?

It's totally up to you! When browsing tasks, you can check out profiles, reviews and recommendations to determine who you'll be working with.

How much does it cost?

Once the task has been completed, a Service Fee will be deducted from the agreed offer price to cover all Insurance, Handling and Transaction costs. There are no hidden fees or additional costs.

Is there insurance?

Subject to all policy terms and conditions, the Shumall Insurance Policy from CGU Insurance covers the Tasker for their liability to third parties for personal injury or property damage whilst performing certain task activities. Learn more about Shumall’s Insurance provided by CGU Insurance